Thank you for considering a Midautumn Collection piece!

Ring Size

If we mention in the listing that we can size to your size, we resize to your size before we send it out, that first time, for free. Any future resize will be $75 each, not including shipping and shipping insurance to and from our studio. If you are unsure if you want to keep the ring, please do not request a resize, as returning the ring will cost you 10%.

Returns

Returns are accepted within 10 days from receiving your piece.

If your ring was resized by us, you will receive 90% of your purchase price back, also minus your shipping fee. You pay to return it back to us, with insurance. Please return your piece to the address on your shipping label right away so that we receive it within this time frame. Ring must be returned in the same exact unworn and unchanged condition that you received it to receive a refund.

Returns are accepted within 10 days from receiving your piece. Please return it to the return address on the label.

If your ring was not resized by us, you will received 100% of your purchase price back, minus your shipping fee. You pay to return it back to us, with insurance. Please return your piece to the address on your shipping label right away so that we receive it within this time frame. Ring must be returned in the same exact unworn and unchanged condition that you received it to receive a refund.

Returns are accepted within 10 days from receiving your piece. Please return it to the return address on the label.

Exchanges 

Sometimes the piece is not just right but you love our company, and would like us to pick out something else. Please inform us within 10 days from receiving your piece. 

Exchange option one - Exchanging for a piece of lower value to $499 over original purchase price - Exchange fee 10% if we resized your piece for you before we sent it out. Ring must be returned in the same exact unworn and unchanged condition that you received it to receive an exchange.

Exchange option two - Exchanging for a piece $500 over (or more) original purchase price - Exchange fee waived. Ring must be returned in the same exact unworn and unchanged condition that you received it to receive an exchange.

Warranty

The not-so-fine fine print 

These antique and vintage pieces are not our work. Due to this, you must think on the fact that you are not purchasing from the company that made the piece. When you purchase vintage pieces, the work is often very old or well worn, and done by craftsmen with skills and specialized tools that may no longer be available. We will take your piece to master craftsmen to the famous Jeweler's Row in Philadelphia, Pennsylvania for any specialized repair work. These folks have laser welders, steady hands, 50+ years of experience, and large equipment that we do not have. We have relationships with them, and we trust them with antique pieces. That being said, we must warn you that if the masters say it cannot be done, we are at the mercy of their sage words.

Because these are antiques, our Midautumn warranty is not a 100% promise that all can be fixed to perfection, but our warranty is a 100% promise that we will do all that we CAN do. We hope you can also embrace the love for these hand selected, well loved relics of old. Please consider purchasing Midwinter Co. unique and modern fresh jewelry if antiques are not ideal.

Purchases under $1,000 - $1,999.99

We will repair any gold breakage in the band for 2 years for free. You pay shipping to and from our studio. Please read and understand the above 'fine print.' We will be your go-to for any repairs needed, and offer the best deals we can, and help when we can, give friendly advice, and guide you when asked.

Purchases $2,000 - 4,999  

We will repair any gold breakage in the band for 3 years for free. If stones fall out, we will do our best to find a matching stone and replace them at 50% off. Repair work may have to be quoted. Please make sure you understand the above 'fine print.'We will be your go-to for any repairs needed, and offer the best deals we can, and help when we can, give friendly advice, and guide you when asked.

Purchases $5,000 and over 

We will repair any gold breakage in the band for 6 years for free. If stones fall out, we will do our best to find a matching stone and replace them at 80% off. Repair work may have to be quoted. Please make sure you understand the above 'fine print.'We will be your go-to for any repairs needed, and offer the best deals we can, and help when we can, give friendly advice, and guide you when asked.