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When you place an order, you agree to the following: 


Rings are only as strong as tiny pieces of metal and stone can be. When worn daily, wear and tear happens. For instance, gold can wear down or prongs can be snagged open a little. As a fine jewelry wearer, your job is to keep a tight eye on your ring (but with the beauty of Midwinter Co. rings you'll be doing that naturally!) and we are happy to help with anything.

 

Items under $1000

Items with "ready" in the title, pre-designed.

All customized pieces (sized, chosen metal, or your chosen stone + setting).

Return 15% fee - Return unworn within 30 days.

Sent back unworn within 7 days of delivery.

 $120 fee. Click: Return/Exchange info.

Unavailable.

Exchange No fee if exchanged within 30 days.

 

Available if returned unworn within 7 days of delivery. Fee waived until 10/1/21

Available in the instance that you are upgrading for item at least $1000 over your order, return within 7 days.

Metal Repair - prongs, band

No fee for 90 days

 No fee for 5 years!

 No fee for 5 years!

Main stone and 3.5mm+ stone damage/loss
Uncovered. Consider insurance.

Uncovered. Consider insurance.

Uncovered. Consider insurance.  

Accent stone damage/loss

We replace stones under 2mm free for 5 years! 

 We replace stones under 2mm free for 5 years!

We replace stones under 2mm free for 5 years!

Shipping to/from studio for repairs

 

You pay both ways. Must purchase shipping insurance with signature confirmation.

 

You pay both ways. Must purchase shipping insurance with signature confirmation.

 

You pay both ways. Must purchase shipping insurance with signature confirmation.

 

     

    Our warranty is a little bit limited, as we are a tiny company, and it is something we offer for free. 

    The following care plan is an extension to our warranty. We highly recommend this upgraded third party care plan. With JM care plan, it pays for your shipping both ways, and covers all repairs! Best of all, claims are easy via online forms.













    Need theft & complete loss coverage? The care plan only covers care and repair.

    Jewelers Mutual offers more. Click below: