When you place an order, you agree to the following policies.

Find more answers on our FAQ page.

Items under $1000 (not made to order)

Return: 15% restocking fee + store credit for the remaining balance. Must be returned within 7 business days of delivery, and be unworn
Exchange: No exchange fee, must be exchanged within 14 business days of delivery, and be unworn
Metal Repair: No fee for 90 days, must return to our studio for repair
Stones: Will replace lost stones at cost for 1 year.
Resize: No fee for first resize
Others: Additional fees will apply for shipping, updates, changes, or upgrades

*Warranty voided if piece was taken to another jeweler for repair other than resize. We cannot guarantee anyone else's work.

Items over $1000 and all custom / bespoke piece of any price

Return: 30% restocking fee, must be returned within 7 business days of delivery, and be unworn
Exchange: 15% exchange fee, must be exchanged within 14 business days of delivery, and be unworn
Metal Repair: No fee for 5 years, must return to our studio for repair
Stones: Will replace lost stones at cost for 1 year. 
Resize: No fee for first resize
Others: Additional fees will apply for shipping, updates, changes, or upgrades

*Warranty voided if piece was taken to another jeweler for repair other than resize. We cannot guarantee anyone else's work.